Process financial transactions and recommend banking solutions as a Customer Experience Associate with TD Canada Trust in L'Assomption, Quebec.
This position supports TD's Personal & Commercial Banking business at the branch frontline. You will understand customer needs, provide information and advice, and create positive experiences through accurate service. The role requires a high school diploma or relevant experience, customer experience skills, and MS Office knowledge.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete processes promptly
- Advise customers clearly on banking solutions and processes
Requirements:
- High school diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, accurate, and effective communication abilities
Support TD customers in L'Assomption through accurate transactions, thoughtful advice, and strong customer experience skills.
TD Banking Customer Experience Associate in Québec employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
