At a Glance
- Tasks: Support customers with banking advice, transactions, and digital education.
- Company: Join TD Canada Trust, a leader in personal banking.
- Benefits: Competitive pay, career growth, and a supportive team environment.
- Other info: Dynamic branch environment with opportunities for professional development.
- Why this job: Make a difference in customers' financial journeys while building valuable skills.
- Qualifications: High school diploma and customer service experience preferred.
The predicted salary is between 40500 - 49500 $ per year.
Support TD Canada Trust customers in Dollard-des-Ormeaux through banking advice, service transactions, and digital education at a branch.
This Personal Banking Associate role serves customers with financial queries, new accounts, investment advice, and banking solutions.
You will build relationships, identify needs, and guide customers to appropriate staff or internal partners.
The position requires sound judgment with confidential matters and strong customer experience skills.
Key Responsibilities
- Engage customers in advice needs, transactions, and problem resolution
- Guide customers toward appropriate banking solutions and contacts
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash frontline transactions
- Complete business processes and accurate customer documentation
Requirements
- High School diploma and/or one year relevant experience
- Complete Investment Funds Canada certification within 90 days
- Use MS Office, branch software, and internet proficiently
- Know banking solutions and processes for customer advice
- Communicate courteously with customers and related teams
Bring customer relationship building, banking knowledge, digital education, and sound judgment to TD Canada Trust in Dollard-des-Ormeaux.
Personal Banking Associate β Dollard-des-Ormeaux employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.