Deliver accurate banking transactions and thoughtful customer advice as a Customer Experience Associate at TD Canada Trust in Mascouche, Quebec. Work 37.5 hours weekly.
This TD Customer Experience Associate serves Personal & Commercial Banking customers at the branch. You will process deposits, withdrawals, and bill payments while understanding needs and recommending suitable banking solutions. The role also involves resolving concerns, promoting services, and supporting team effectiveness through timely communication and development.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Deliver quality experiences and recommend operational improvements
Requirements:
- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous, accurate, detail-oriented communication skills
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Mascouche.
TD Customer Experience Associate in Mascouche employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
