At a Glance
- Tasks: Provide exceptional customer service and support clients with their banking needs.
- Company: Join TD, a leading financial institution known for its commitment to customer care.
- Benefits: Enjoy a hybrid work model, ongoing training, and opportunities for career growth.
- Other info: Dynamic team atmosphere with a focus on continuous learning and performance excellence.
- Why this job: Make a real difference by helping clients while developing your skills in a supportive environment.
- Qualifications: High School Diploma required; previous experience in service industries is a plus.
The predicted salary is between 36000 - 44000 $ per year.
Join TD in Markham as a Customer Service Representative, where your passion for helping will shine.
Provide knowledgeable support to clients while meeting their banking needs in a hybrid work model.
In this Contact Center Rep III role, you will offer exceptional customer service and assist clients with inquiries and products.
The ideal candidate demonstrates excellent communication skills, empathy, and problem-solving abilities.
Additionally, you will meet performance goals while engaging in ongoing training and development.
Key Responsibilities
- Deliver friendly support to enhance customer interactions
- Resolve inquiries at the first point of contact
- Meet customer experience and quality performance goals
- Participate in continuous training and coaching
- Maintain integrity with sensitive customer information
Requirements
- High School Diploma or equivalent required
- Previous experience in financial or service industries preferred
- Strong communication and multitasking skills
- Empathetic approach for de-escalation
- Ability to work independently and as part of a team
Bring your commitment to exceptional service to TD and support clients effectively.
Customer Service Representative in Markham employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
