Deliver accurate financial transactions and thoughtful banking advice as a Customer Experience Associate with TD Canada Trust in Magog, Quebec. Support customers directly at the branch.
This Customer Experience Associate position serves TD Canada Trust customers through transactions, advice, and problem resolution. You will understand customer needs, recommend banking solutions, and refer customers to appropriate team members. The role requires customer experience skills, organization, and attention to detail.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities appropriately
- Promote banking solutions and complete business processes promptly
- Deliver quality experiences and recommend operational improvements
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Office and internet
- Calm, courteous, effective verbal and written communication
Bring customer service, financial transaction, and banking solution skills to TD Canada Trust's branch team in Magog.
Customer Experience Associate Magog employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
