At a Glance
- Tasks: Assist customers with credit card inquiries and resolve concerns through effective communication.
- Company: Join TD, a trusted name in banking, known for its supportive culture.
- Benefits: Enjoy paid training, flexible work options, and opportunities for growth.
- Other info: Gain valuable experience in a dynamic, customer-focused environment.
- Why this job: Make a difference by helping customers navigate their banking needs from home.
- Qualifications: High School Diploma and strong communication skills required.
The predicted salary is between 42750 - 52250 $ per year.
Deliver trusted credit card support with TD in London, Ontario, using communication skills and banking knowledge in a primarily offsite setting.
As a Credit Card Representative, you will assist inbound callers with account inquiries and resolve concerns through advice and recommendations.
You will support TD customers by providing solutions for unique banking needs while navigating computer systems and multiple screens.
The position includes twelve weeks of paid, full-time onsite training before primarily offsite work.
Key Responsibilities
- Assist inbound callers with credit card account inquiries
- Resolve concerns at the first point of contact
- Recommend TD products or services when appropriate
- Deliver friendly, knowledgeable customer service consistently
- Participate in ongoing training and coaching
Requirements
- High School Diploma or equivalent
- Exceptional communication and listening skills
- Ability to navigate systems and multiple screens accurately
- Digital literacy across smartphones, tablets, laptops, and headsets
- Integrity when managing sensitive customer information
Apply your communication, problem-solving, and banking service skills as a TD Credit Card Representative in London.
Credit Card Customer Service Representative in London employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
