At a Glance
- Tasks: Help customers with banking advice, transactions, and digital education.
- Company: Join TD Canada Trust, a leader in personal banking.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with a focus on building trusted relationships.
- Why this job: Make a difference by guiding customers to the right banking solutions.
- Qualifications: High school diploma and customer service experience required.
The predicted salary is between 29250 - 35750 $ per year.
Serve TD Canada Trust customers in Laval through banking advice, service transactions, and digital education at 18.75 hours.
Build trusted relationships while guiding customers toward appropriate banking solutions and staff.
As a Personal Banking Associate, you will address daily advice needs, banking questions, and customer problem resolution.
You will support new accounts, investment advice, banking solutions, and referrals within Personal & Commercial Banking.
The position requires customer experience skills, sound judgement, and accurate process completion.
Key Responsibilities
- Engage customers in advice needs and service transactions
- Guide customers toward appropriate contacts and banking solutions
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash frontline transactions
- Recommend branch process improvements supporting customer experience
Requirements
- High School diploma and/or one year relevant experience
- Complete Investment Funds Canada certification within 90 days
- Use MS Office, branch software, and internet proficiently
- Understand banking solutions and processes for customer advice
- Communicate effectively with customers and related teams
Apply customer service, banking knowledge, digital education, and sound judgement as a Personal Banking Associate in Laval.
Personal Banking Associate – Laval employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
