Serve TD customers in Dawson Creek with accurate financial transactions, personalized banking guidance, and a strong commitment to customer experience.
As a Customer Experience Associate at TD Canada Trust, you will support Personal and Commercial Banking customers at the branch. You will process deposits, withdrawals, and bill payments while understanding customer needs, recommending suitable solutions, and resolving concerns. The role also includes promoting banking solutions and completing business processes accurately.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Understand customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Connect personally with customers about banking processes
Requirements:
- High School diploma or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, accurate, and effective communication skills
Bring customer service, transaction processing, and banking solution skills to TD Canada Trust customers in Dawson Creek.
TD Customer Experience Associate in Dawson Creek employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
