Deliver accurate financial transactions and thoughtful banking guidance as a Customer Experience Associate in Lévis, Quebec. Work 37.5 hours weekly at TD Canada Trust.
This Customer Experience Associate serves Personal & Commercial Banking customers at the branch. You will understand needs, recommend suitable banking solutions, and create positive interactions. The work includes deposits, withdrawals, bill payments, customer concerns, and confidential matters.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete business processes promptly
- Connect personally with customers about banking processes
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Calm, courteous, accurate, and detail-oriented communication
Use customer experience, transaction accuracy, and banking solution knowledge to support TD customers from the Lévis branch.
Customer Experience Associate Lévis employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
