Process financial transactions and advise customers as a Customer Experience Associate in Cochrane, Alberta, working 30 hours weekly with TD Canada Trust.
In Personal & Commercial Banking, this associate builds customer relationships through service transactions, advice, and banking solutions. The position requires accurate processing, customer needs assessment, and clear communication. It also supports referrals, business objectives, and positive branch experiences.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Deliver quality customer experiences and suggest operational improvements
Requirements:
- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous, accurate, detail-oriented communication and initiative
Bring transaction processing, customer advice, and organized service skills to TD Canada Trust's Cochrane branch.
Customer Service Banking Associate in Cochrane employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
