Private Trust Client Service Associate in Calgary

Work Location: Calgary, Alberta, Canada

Hours: 37.5

Line of Business: TD Wealth

Pay Details: $52,700 - $74,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Job Description: TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions and service to clients. Private Trust builds dynamic and long-lasting relationships with high-net-worth clients. Our highly integrated core team and other wealth partners work seamlessly together as ONE TD to help clients manage, preserve or transfer wealth according to the client’s wishes for future generations.

As Private Trust Client Service Associate, you will provide consistent administrative, analytical and service support to our Trust Officers and Private Trust Managers. Just as importantly, you will serve as a secondary contact for the clients of these relationship managers.

In addition, you will:

• Support a designated relationship manager in meeting service commitments to Private Trust clients through highly personable communication and correspondence.
• Maintain client profile and account-specific documents as well as client contact routines for all clients and in support of client relationship managers.
• Ensure accurate, organized and efficient service to external clients and internal colleagues and contacts reflect TD’s industry-leading high standards and guiding principles.
• Efficiently handle and promptly respond to all incoming calls, questions and requests and/or direct to the appropriate person or area.
• Support the Private Trust business by continually improving professional knowledge and keeping current on trends and developments, tools and techniques.
• Work autonomously and provide specialized skills and expertise in a moderate to high complexity environment; work may involve cross-functional team collaboration.
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; keep others informed and up to date.

Job Requirements:

• Undergraduate degree.
• Working towards or completion of the Canadian Securities Course (CSC).
• Working towards or fulfillment of TEP (Trust & Estate Practitioner) is an asset.
• Strong communication skills with the ability to work collaboratively, confidentially and independently, follow instructions/direction, and build relationships.
• Strong organization skills, detail oriented and able to multi-task and prioritize workload.
• Experience in financial services and/or a legal environment; interest in building a career in Private Trust services (trust and estate administration) is an asset.

We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.

Training & Onboarding: We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Accommodation: Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.