Deliver accurate financial transactions and tailored banking guidance as a Customer Experience Associate at TD Canada Trust in Brampton. This is a 20-hour position.
As a Customer Experience Associate, you will support frontline Personal and Commercial Banking services at TD Canada Trust. You will understand customer needs, recommend suitable solutions, resolve concerns, and explain banking processes clearly. The role requires customer experience skills, discretion, and accurate execution.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete processes timely
- Deliver quality experiences and recommend operational improvements
Requirements:
- High School diploma and/or one-plus years relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Office and internet
- Calm, courteous, effective verbal and written communication
Bring customer service, transaction accuracy, and banking solution expertise to TD Canada Trust customers in Brampton.
TD Banking Customer Experience Associate in Brampton employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
