Guide customers through auto claims at TD Insurance's onsite Richmond Hill Auto Centre, using empathy, active listening, and clear communication. Manage claims accurately from accident through resolution.
As an Auto Claims Advisor, you will support customers immediately following accidents with professional, informed guidance. You will coordinate claims, rentals, repairs, and towing while applying policy knowledge. The work includes high-volume workflows, investigation, negotiation, and collaboration with repair shops and rental providers.
Key Responsibilities:
- Welcome and assist customers onsite after accidents
- Manage claims end-to-end, including towing, repairs, and rentals
- Review repair estimates and support appropriate settlements
- Maintain accurate documentation and timely claim resolutions
- Partner with vendors and internal stakeholders for seamless service
Requirements:
- Two-plus years of auto claims adjusting experience preferred
- Ability to manage workflows involving 100-plus claims
- Strong customer service and communication skills
- Ability to analyze, investigate, and negotiate outcomes
- Post-secondary education or CIP progress is an asset
Bring auto claims expertise, customer care, and analytical judgment to TD Insurance's Richmond Hill Auto Centre.
Auto Claims Advisor Richmond Hill employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
