At a Glance
- Tasks: Deliver financial transactions and provide thoughtful banking advice to customers.
- Company: Join TD Canada Trust, a leader in customer service and banking solutions.
- Benefits: Gain valuable experience, competitive pay, and opportunities for growth.
- Other info: Dynamic team environment with a focus on customer satisfaction.
- Why this job: Make a difference in customers' lives while building your career in banking.
- Qualifications: High school diploma; relevant experience or degree is a plus.
The predicted salary is between 40500 - 49500 $ per year.
Deliver accurate financial transactions and thoughtful advice as a Customer Experience Associate with TD Canada Trust in New Hamburg, Ontario.
Working in Personal & Commercial Banking, you will support frontline customer service for existing and prospective TD customers.
The role combines deposits, withdrawals, bill payments, customer needs assessment, and banking solution recommendations.
You will also address concerns, promote services, and complete processes accurately.
Key Responsibilities
- Process deposits, withdrawals, and bill payments
- Understand customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Provide clear advice on banking solutions and processes
Requirements
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Working knowledge of Microsoft Word, Excel, Outlook, and internet
- Accurate, detail-oriented communication with diverse customers
Bring customer experience, transaction accuracy, and banking advice skills to TD Canada Trust's New Hamburg branch team.
TD Customer Experience Associate Banking in Alma employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
