Serve TD customers in Red Deer through accurate financial transactions and clear banking advice. This is a 15-hour customer service opportunity.
As a Customer Experience Associate with TD Canada Trust, you will support Personal and Commercial Banking customers at the branch. You will understand customer needs, recommend suitable banking solutions, and provide positive experiences. The work includes deposits, withdrawals, bill payments, and customer concern resolution.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns using standard procedures and escalate exceptions
- Promote banking solutions while completing processes promptly
- Connect personally with customers about banking processes
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Accurate, detail-oriented communication and initiative
Bring customer experience, transaction accuracy, and banking advice skills to TD Canada Trust customers in Red Deer.
TD Customer Experience Associate in Acme employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
