Accounts Receivable Analyst job at TD Synnex in Mississauga, ON, Canada, Greenville, SC, Montreal, Canada, Clearwater, FL, Gilbert, AZ

Title: Accounts Receivable Analyst

Location: Mississauga, Ontario, CanadaGreenville, SCMontreal, PQClearwater, Florida, United StatesGilbert, Arizona, United StatesFull time

Job Description:

About the Role

At TD SYNNEX, we connect the world with the power of technology—and our Finance team plays a critical role in making that possible. As an Accounts Receivable Analyst, you will help ensure the financial health of our business by managing customer accounts, resolving discrepancies, and driving timely collections.

This role is ideal for someone who enjoys problem-solving, working with data, and collaborating across teams in a fast-paced, global technology organization. You'll gain exposure to complex accounts, develop your financial acumen, and build a strong foundation for career growth within TD SYNNEX.

What You'll Do

In this role, you will own and manage assigned accounts receivable balances, ensuring accuracy, compliance, and timely resolution. Your responsibilities include:

• Reconcile assigned customer accounts accurately and efficiently, operating within defined authority levels
• Research accounts receivable histories for new and existing customers to identify trends, discrepancies, or risks
• Proactively contact customers regarding payment status based on aging reports and review codes
• Identify and resolve issues blocking payment, escalating risks or red flags to management as appropriate
• Manage open discrepancies, invoice questions, and credit memo activity to drive timely resolution
• Determine next steps for resolution by analyzing account data and applying sound judgment
• Accurately research invoices, credits, and related documentation using internal systems
• Complete customer applications and documentation in accordance with compliance guidelines
• Collaborate with internal partners (Sales, Credit, Customer Service) to resolve account issues
• Participate in on-call coverage during non-standard work hours when business needs require

What We're Looking For

We're looking for motivated, detail-oriented professionals who are eager to grow their careers in finance within a collaborative environment.

Required Qualifications

• 1–3 years of relevant experience in Accounts Receivable, Finance, or a related field
• High school diploma or equivalent
• Working knowledge of accounts receivable reconciliation and credit procedures
• Basic understanding of RMA and program processes (from RMA issuance through credit or program conclusion)
• Proficiency with Microsoft Office tools, especially Excel, Word, and Outlook
• Ability to identify common accounts receivable issues and support problem resolution with guidance

Preferred Qualifications

• Associate degree in Accounting, Finance, or a related field
• Experience working in a high-volume, fast-paced environment
• Exposure to ERP or financial systems and the ability to learn new technologies quickly
• Bilingual in English and French is considered an asset

Skills & Competencies

• Strong attention to detail and accuracy
• Effective time management and ability to prioritize multiple tasks
• Clear written and verbal communication skills in English
• Bilingual in English and French is considered an asset
• Comfortable collaborating with individuals across diverse backgrounds and identities
• Adaptable, resilient, and able to work under pressure during peak periods
• Demonstrated integrity and commitment to confidentiality and ethical business practices

Working Conditions

• Hybrid work environment (combination of in-office and remote work): 3 days (Tues–Thurs) in office and Monday and Friday remote
• Professional office setting
• Occasional non-standard hours or overtime based on business needs

In accordance with Ontario's pay-transparency requirements, this role offers an annual base salary range of $54,000–$60,000 CAD, with the exact amount determined by candidate qualifications, relevant experience, internal equity, and geographic work location.

Accounts Receivable Analyst

About the position

At TD SYNNEX , we connect the world through the power of technology — and our finance team plays a vital role in making it happen. As an Accounts Receivable Analyst , you will contribute to the company's financial health by managing accounts receivable, resolving discrepancies, and ensuring timely collections.

This role is ideal for someone who enjoys problem-solving, working with data, and collaborating with diverse teams within a dynamic, global technology organization. You will be exposed to complex accounts, develop your financial expertise, and build a solid foundation for career advancement at TD SYNNEX.

Your responsibilities

In this role, you will be responsible for managing the account balances of your assigned clients, ensuring accuracy, compliance, and timely resolution of cases. Your main responsibilities include:

• Perform accurate and efficient reconciliation of assigned customer accounts, in accordance with established authority levels.
• Analyze the history of new and existing customer accounts to identify trends, discrepancies, or potential risks
• Proactively communicate with clients regarding payment status, based on seniority reports and revision codes.
• Identify and resolve issues blocking payments, and report risks or concerning indicators to management when required.
• Manage open discrepancies, invoice-related issues, and credit notes to ensure prompt resolution.
• Determine the next steps for resolution by analyzing account data and exercising professional judgment.
• Perform precise searches on invoices, credits, and related documents using internal systems
• Complete customer requests and documentation in accordance with compliance guidelines
• Collaborating with internal teams (Sales, Credit, Customer Service) to resolve account-related issues
• Participate in a rotation of availability (on call) during non-standard working hours, according to the company's needs.

Desired profile

We are looking for motivated, rigorous professionals who are eager to develop their careers in finance within a collaborative environment.

Requirements

• 1 to 3 years of relevant experience in accounts receivable, finance or a related field
• High school diploma or equivalent
• Practical knowledge of customer account reconciliation processes and credit procedures
• Basic understanding of RMA processes and programs (from RMA number issuance to credit or program completion)
• Proficiency in Microsoft Office tools, including Excel, Word and Outlook
• Ability to identify common issues related to customer accounts and to support problem-solving with guidance

Desired qualifications

• College diploma (DEC) in accounting, finance or a related field
• Experience in a high-volume, fast-paced environment
• Exposure to ERP or financial systems and the ability to quickly learn new technologies
• Bilingualism (English and French) is an asset

Skills and abilities

• Great attention to detail and a strong sense of accuracy
• Excellent time management and ability to prioritize multiple tasks
• Good written and verbal communication skills in English
• Bilingualism (English and French) is an asset
• Ability to collaborate effectively with people from diverse backgrounds and identities.
• Adaptability, resilience and ability to work under pressure during peak periods
• Demonstrated integrity and commitment to confidentiality and ethical business practices

Working conditions

• Hybrid work environment (combination of office and remote work): 3 days (Tuesday to Thursday) in the office and remote work on Mondays and Fridays
• Professional work environment
• Non-standard hours or occasional overtime as required by the company

In accordance with Ontario's pay transparency requirements, this position offers a base annual salary range of $54,000 to $60,000 , with the exact salary determined based on the candidate's qualifications, relevant experience, internal equity, and geographic work location.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.