At a Glance
- Tasks: Lead customer experience and mentor a dynamic branch team at TD Canada Trust.
- Company: Join TD Canada Trust, a leader in banking with a focus on customer relationships.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Bring your leadership skills to a collaborative and innovative banking environment.
- Why this job: Make a real impact by guiding customer conversations and developing business strategies.
- Qualifications: Undergraduate degree or 5+ years of relevant experience required.
The predicted salary is between 82800 - 101200 $ per year.
Lead customer experience at TD Canada Trust in Winnipeg, using mentorship and banking expertise across a medium-sized branch team. As Branch Manager, you will guide customer conversations, support business results, and uphold internal policies, practices, and processes. You will provide advice on banking solutions while building lasting customer relationships. The role also involves business development, operational accuracy, and collaboration with Wealth and Business Banking.
Key Responsibilities:
- Mentor employees on advice-giving strategies for banking solutions
- Understand financial needs and provide appropriate customer solutions
- Resolve escalated customer issues and reported matters
- Develop business strategies and communicate results to employees
- Ensure accurate transactions and optimal employee scheduling
Requirements:
- Undergraduate degree or more than five years relevant experience
- Completion of BCO and IFIC or CSC Course
- Knowledge of advanced investing and credit processes
- Proficiency with MS Office and internet applications
- Strong communication, negotiation, and problem-solving skills
Bring branch leadership, customer advice, compliance awareness, and relationship-building skills to TD Canada Trust in Winnipeg.
TD Branch Manager Customer Experience in Winnipeg employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
