Serve Winnipeg customers as a TD Customer Experience Associate, using transaction processing and banking advice to support positive branch interactions.
At TD Canada Trust, this 15-hour role serves Personal and Commercial Banking customers. You will understand customer needs, recommend suitable banking solutions, process transactions, and resolve concerns. The contract runs until April 2027.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Connect clearly with customers about banking processes
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management
- Hands-on knowledge of Microsoft Office and internet
- Accurate, detail-oriented communication with different people
Bring customer experience, transaction processing, and banking solution skills to TD Canada Trust's Winnipeg branch through April 2027.
TD Banking Customer Experience Associate in Winnipeg employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.