Serve TD Canada Trust customers in Woodbridge, Ontario, processing financial transactions and recommending banking solutions during 15 scheduled hours. Build positive interactions through accurate service and clear advice.
As a Customer Experience Associate in Personal and Commercial Banking, you will understand customer needs and provide suitable solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD's Code of Conduct and Ethics. The position also involves resolving concerns, promoting banking services, and supporting team effectiveness.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes promptly
- Support team effectiveness and operational improvements
Requirements:
- High School diploma and/or one-plus years relevant experience
- Undergraduate degree or equivalent considered an asset
- Strong administration, organization, planning, and time management skills
- Hands-on Microsoft Word, Excel, Outlook, and internet knowledge
- Accurate, detail-oriented, calm, and courteous communication
Apply customer service, transaction accuracy, and banking knowledge as a TD Customer Experience Associate in Woodbridge.
TD Banking Customer Experience Associate in Vaughan employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
