Serve TD customers in Val-d'Or, Quebec, using transaction processing and clear banking advice. This part-time schedule totals 18.75 hours.
As a Customer Experience Associate with TD Canada Trust, you will support frontline branch service through financial transactions, customer needs assessment, and banking solutions. You will respond to concerns, promote appropriate products, and complete business processes accurately. The position also requires discretion with confidential matters and calm communication with different people.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments
- Determine customer needs and recommend suitable solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete processes accurately
- Advise customers clearly on banking services
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Accurate, detail-oriented initiative across changing priorities
Bring customer experience, banking transaction, and communication skills to TD Canada Trust's Val-d'Or branch.
TD Banking Customer Experience Associate in Val-d'Or employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
