At a Glance
- Tasks: Provide top-notch customer service and handle financial transactions at TD Canada Trust.
- Company: Join the trusted team at TD Canada Trust in Etobicoke.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Perfect for students seeking part-time work with growth potential.
- Why this job: Make a difference in customers' lives while building your banking skills.
- Qualifications: High school diploma or relevant experience; strong communication and organizational skills.
Serve Etobicoke customers part time at TD Canada Trust, using accurate financial transactions and clear banking advice to create positive experiences.
As a Customer Experience Associate, you will support frontline Personal and Commercial Banking services.
You will process deposits, withdrawals, and bill payments while understanding customer needs, recommending suitable solutions, and resolving concerns.
The role also includes promoting banking products, completing business processes, and supporting team effectiveness.
Key Responsibilities
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete business processes promptly
- Recommend operational improvements supporting service excellence
Requirements
- High School diploma or one year relevant experience
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Initiative, accuracy, attention to detail, and adaptability
- Effective verbal and written customer communication skills
Bring customer service, transaction accuracy, and banking solution knowledge to TD Canada Trust's Etobicoke branch team.
TD Customer Experience Associate in Toronto employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
