Process Engineering Manager in Toronto

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Enterprise Enabling Functions

Pay Details: $96,900 - $136,800 CAD

Job Description:

• Contribute to the strategic direction of the business/function, play a key role in the development and implementation of process and operational synergies and efficiencies.
• Leverage advanced analytics and process modeling to solve moderate to complex process problems, as well as make process improvements.
• Provide advice to business leaders and lead solutions to improve quality and eliminate waste.
• Gather data to translate a practical problem into a statistical problem, using advanced methods including data modeling.
• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise.

SHAREHOLDER:

• Adhere to enterprise frameworks or methodologies that relate to activities for this process improvement & transformation.
• Ensure respective programs/policies/practices meet business needs, comply with internal and external requirements, and align with business priorities.
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
• Ensure compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties).
• Conduct internal and external research projects; support the development/delivery of presentations/communications to management or broader audience.
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities exist.
• Protect the interests of the organization; identify and manage risks, and non-standard, high risk activities as necessary.

EMPLOYEE / TEAM:

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork.
• Provide thought leadership and/or industry knowledge for own area of expertise and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques.
• Lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.

BREADTH & DEPTH:

• Process improvement advisor for a business, typically leading or contributing on projects of moderate scope and complexity.
• Solves moderately to highly complex process problems.
• Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations.
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders.

EXPERIENCE AND/OR EDUCATION:

• Undergraduate degree or relevant professional certifications, designations, or equivalent required.
• 7+ years of relevant experience.
• Black Belt.

PREFERRED SKILLS/EXPERIENCE:

• "Big Tech" experience strongly preferred.
• Master's degree preferred.
• Bachelor's degree required in Business Administration, Accounting, Finance, Information Systems, Industrial Engineering, Operations Management, or related field.
• Professional certifications such as Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, PMP, CBAP, CPA, CIA, or equivalent.
• Experience leading cross-functional process improvement or transformation initiatives.
• Demonstrated ability to influence stakeholders and drive organizational change.
• Experience applying Lean, Six Sigma, Agile, Design Thinking, Business Process Management (BPM), or Continuous Improvement methodologies.
• Strong workshop facilitation, stakeholder management, and change leadership skills.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.

Our Total Rewards Package: Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development: If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed.

Training & Onboarding: We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process: We’ll reach out to candidates of interest to schedule an interview.

Accommodation: Your accessibility is important to us. Please let us know if you’d like accommodations to help us remove barriers so that you can participate throughout the interview process.