Support Toronto customers with banking advice, digital education, and service transactions as a Personal Banking Associate at TD Canada Trust.
This trainee position serves TD's Personal & Commercial Banking business at the frontline. You will understand customer needs, resolve banking problems, and guide customers toward appropriate solutions. The role also supports branch operations, documentation, and process accuracy.
Key Responsibilities:
- Engage customers through advice, transactions, and problem resolution
- Educate customers about mobile, ATM, and online banking
- Guide customers to appropriate contacts and banking solutions
- Support scheduled cash and non-cash transactions
- Complete business processes and accurate documentation
Requirements:
- High School diploma or one year relevant experience
- Complete IFC or equivalent within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Strong communication, organization, planning, and time management skills
Build customer relationships through banking advice, digital guidance, and operational support with TD Canada Trust in Toronto.
Personal Banking Associate Toronto employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.