Information Security Specialist in Toronto

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Technology Solutions

Pay Details: $96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Job Description

About This Role

TD's Enterprise Vulnerability Management (EVM) team is looking for a Vulnerability Data & Reporting Specialist to serve as a trusted analytics and reporting partner within the Vulnerability Management Governance team. This role will convert high-volume vulnerability and remediation data into clear, defensible insights that help senior leaders understand risk exposure, remediation performance, emerging trends, and areas requiring action.

The successful candidate will own and enhance executive risk reporting, including Key Risk Indicators (KRIs), and operational performance reporting, including Key Performance Indicators (KPIs) and provide key insights into the underlying data. The role requires strong analytical judgment, vulnerability management knowledge, executive communication skills, and the technical capability to retrieve, validate, transform, and analyze data from ServiceNow Security Operations and other vulnerability data sources.

Here’s some of what you may be asked to perform:

• Analysis of executive vulnerability risk reporting and operational performance reporting outputs, scorecards, dashboards, and governance materials.
• Analyze vulnerability inventories across infrastructure, application, container, API, and AI assets for aging, severity, exploitability, asset criticality, exposure, remediation type, SLA performance, exceptions, reopen rates, recurrence, and other factors to identify material trends and control gaps.
• Translate complex data into concise executive commentary that explains what changed, why it changed, the associated risk, what’s preventing remediation, and the executive action or decision required.
• Perform trend, root-cause, cohort, variance, and segmentation analysis across infrastructure, applications, cloud, containers, APIs, and other relevant technology environments.
• Identify emerging remediation risks, reporting anomalies, performance deterioration, and data-quality issues before they affect executive or regulatory reporting.
• Develop and maintain metric definitions, calculation logic, thresholds, business rules, data lineage, reconciliation controls, and supporting documentation so reporting is consistent, repeatable, and audit-ready.
• Validate the completeness, accuracy, timeliness, and consistency of vulnerability data across source systems, ServiceNow records, extracts, reports, and dashboards; investigate and resolve discrepancies with data and platform owners.
• Use ServiceNow Security Operations, particularly Vulnerability Response, related CMDB and remediation data, and platform reporting capabilities to develop and validate vulnerability insights.
• Extract and transform large data sets using approved methods such as REST APIs, scheduled exports, SQL or query tools, Python, PowerShell, or equivalent technologies when analysis cannot be performed efficiently within the source platform.
• Build and enhance analytical products using tools such as Power BI, Excel, ServiceNow Performance Analytics, or equivalent enterprise reporting platforms.
• Partner with vulnerability and patch management, application security, engineering teams, technology owners, risk partners, and data teams to interpret results and drive accountable remediation actions.
• Prepare reporting and analysis for senior management, risk committees, audit, and regulatory stakeholders, ensuring conclusions are evidence-based and appropriately qualified.
• Assess proposed metric or reporting changes for unintended impacts, including changes to source coverage, data quality, historical comparability, thresholds, and management interpretation.
• Automate recurring data preparation, reconciliation, and quality checks to improve reporting reliability, timeliness, and scalability.
• Contribute to continuous improvement of vulnerability governance, reporting standards, data controls, and analytical methods.
• Provide data analysis and reporting support to respond to internal audit, regulatory, or risk partner requests in a timely manner.

Required Qualifications and Experience

• University degree or equivalent practical experience in information security, computer science, data analytics, information systems, engineering, or a related discipline.
• 7+ years of relevant experience in information security, vulnerability management, cyber risk reporting, security data analytics, business intelligence, or a comparable technical risk function.
• Strong understanding of vulnerability management concepts, including discovery, prioritization, remediation, exceptions, aging, service levels, asset criticality, exploitability, exposure, and risk-based decision-making.
• Hands-on experience analyzing large, complex data sets and converting results into actionable findings, management commentary, and defensible conclusions.
• Working knowledge of ServiceNow Security Operations and Vulnerability Response, including vulnerable items, remediation tasks or groups, integrations, CMDB relationships, workflows, and reporting data.
• Advanced proficiency with analytical and visualization tools such as Power BI and Excel, including data modeling, trend analysis, reconciliation, and dashboard design.
• Ability to retrieve and manipulate data using one or more technical methods such as REST APIs, SQL, Python, PowerShell, ServiceNow queries, or equivalent tools.
• Ability to identify data-quality issues, document calculation logic and lineage, reconcile results across systems, and maintain appropriate evidence and controls.
• Exceptional written and verbal communication skills, with demonstrated ability to explain complex technical and quantitative information in clear executive language.
• Experience developing and governing KRIs, KPIs, dashboards, scorecards, or other risk and performance reporting for senior leadership is a plus.
• Strong judgment, attention to detail, intellectual curiosity, and the ability to challenge results constructively when the data does not support the expected conclusion.
• Demonstrated ability to manage recurring reporting commitments and ad-hoc executive requests in a high-volume environment while maintaining accuracy and control discipline.

Preferred Qualifications

• Experience in a large, regulated financial institution or similarly complex enterprise environment.
• Experience with ServiceNow Performance Analytics, ServiceNow reporting, CMDB data, data exports, Integration Hub, or ServiceNow REST APIs.
• Experience with vulnerability data from tools such as Qualys, Tenable, Rapid7, Snyk, Veracode, Wiz, or equivalent infrastructure, application, cloud, container, and API security platforms.
• Experience with data transformation and automation technologies such as Power Query, DAX, SQL, Python libraries, ETL pipelines, or enterprise data platforms.
• Understanding of data governance, metric governance, model validation, audit evidence, and reporting controls.
• Information security or platform certification such as CISSP, CISM, CRISC, ServiceNow CSA, ServiceNow Certified Implementation Specialist – Vulnerability Response, or a relevant data analytics certification.

Success in This Role

• Executives receive timely, accurate, concise reporting that clearly identifies material changes, risk implications, and required actions.
• KRI and KPI results are traceable to documented definitions, governed data sources, repeatable calculations, and effective quality controls.
• Vulnerability trends and remediation gaps are identified early enough to support management intervention rather than merely describing past performance.
• Reporting discrepancies are investigated to root cause, transparently explained, and resolved through sustainable process or data improvements.
• Manual reporting effort is reduced through practical automation without weakening validation, governance, or accountability.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.