At a Glance
- Tasks: Troubleshoot and support critical applications for TD's retail branch technology.
- Company: Join a leading financial institution with a focus on innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Collaborate across teams and work with established and current technologies.
- Why this job: Make a real impact by solving complex problems in a dynamic environment.
- Qualifications: 5+ years of experience in production support and strong troubleshooting skills.
The predicted salary is between 61650 - 75350 $ per year.
Toronto-based Software Engineer II combines full stack troubleshooting with production support for TD's business-critical branch technology.
Work across desktop, web, and mainframe-connected systems.
In this role, you support applications and platforms serving TD's large retail branch network.
You investigate incidents, interpret logs, and coordinate solutions across engineering, infrastructure, security, release management, business, and control teams.
The environment includes established and current technologies.
Key Responsibilities
- Investigate and resolve production incidents, service requests, and user inquiries
- Analyze logs, alerts, dependencies, and system behaviour for root causes
- Diagnose Windows services, applications, configurations, and remote endpoints
- Validate releases, regression tests, and pilot-device deployments
- Document findings, procedures, troubleshooting guides, and known errors
Requirements
- Approximately five or more years of relevant experience
- Experience supporting enterprise applications in production environments
- Strong troubleshooting, analytical, and problem-solving skills
- Working knowledge of scripting, programming languages, and SQL
- Degree, certificate, or equivalent practical experience
Bring full stack troubleshooting, production support, and cross-team coordination to TD's retail branch technology environment in Toronto.
Full Stack Production Support Engineer in Toronto employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
