Business Application Analyst III in Toronto

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Enterprise Enabling Functions

Pay Details: $69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Job Description:

• CUSTOMER
• Responsible for intake of projects and major initiatives.
• Responsible for the documentation of all business owned artifacts required for projects and major initiatives as defined by the bank's Project Delivery Life Cycle (PDLC) methodology.
• Responsible for business process documentation for all business applications owned/managed.
• Responsible for day-to-day operations process management to ensure consistency and delivery according to established SLA.
• Responsible for all Business Acceptance Test (BAT) documentation required for all projects and major initiatives as defined by the bank's project delivery methodology.
• Work closely with the Test Lead to ensure common testing standards and practices are followed and adhered to.
• Responsible for the execution of all BAT testing for projects and/or release maintenances.
• Responsible for working with Technology to establish a partnership and ensure all business requirements and Data Governance requirements are met.
• Provide support on deployment and change management for initiatives relating to applications owned/managed.
• Review requirements specifications and technical design documents to provide timely and meaningful feedback.
• Provide feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project.
• Identify and escalate risks that could impact project timelines or the quality of the deliverables to project manager and business owner.
• Act as an escalation point for application and operation issues both directly and through internal/external business partners.
• May provide project management support to various extents.
• SHAREHOLDER
• Act as a decision maker on projects—responsible for getting input from the appropriate SMEs in order to make decisions.
• Accountable for adhering to the EPMO project management methodology.
• Ensure adherence to the Data Governance Framework.
• Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer.
• Demonstrated ability to build relationships within the team and with key stakeholders.
• Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments.
• Support the development of business cases including benefits identification.
• Support and/or implement solutions that mitigate risk and maximize the availability of service, efficiency, and effectiveness.
• EMPLOYEE / TEAM
• Participate fully as a member of the team, supporting a positive work environment that promotes service to the business, quality, innovation, and teamwork.
• Support the team by continuously enhancing knowledge/expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/developments and grow knowledge of the business, related tools, and techniques.
• Participate in personal performance management and development activities, including cross-training within own team.
• Keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities.
• Act as a brand champion for your business area/function and the bank, both internally and/or externally.
• Participate in knowledge transfer within the team and other business units.
• BREADTH & DEPTH
• Experienced working professional role providing specialized business application management activities, advisory or process/program support within own area of specialty.
• Advanced knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules.
• Advanced knowledge of bank's PDLC methodology, business testing, and project management.
• Requires experienced, conceptual, and practical knowledge within their own specialty and knowledge of broader related areas.
• Advanced understanding of business/functional drivers and processes supported for own area.
• Advanced analytical and problem-solving skills with the ability to communicate with various business partners.
• Leads projects or work streams within broader projects with moderate risk and complexity.
• Exercises judgment based on the analysis of multiple sources of information.
• Work performed under minimal management guidance and supervision.
• Identify and lead problem resolutions.
• EXPERIENCE & EDUCATION
• Undergraduate degree or technical certificate.
• 3+ years relevant experience.
• Must Have:
• Minimum of 3-5 years of hands-on experience performing tasks in Workday:
• Core HCM Business Process, Security configurations.
• Executing EIB loads (simple to complex).
• Managing Workday Hierarchies - creating/updating supervisory orgs, cost centers, locations & custom orgs.
• Inbox ticket management experience (JIRA, ServiceNow).
• Creating and managing Stories/tasks in JIRA.
• Monitoring of upstream/downstream integrations.
• Development of Custom and Standard reports within Workday.
• Nice to have:
• Workday certifications (e.g. HCM, Comp, Security).
• Stakeholder management experience (IT/HR business owners).
• Experience working in Agile Pods.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world.

Our Total Rewards Package: Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Your accessibility is important to us. Please let us know if you’d like accommodations to help us remove barriers so that you can participate throughout the interview process.