Auto claims expertise and customer care come together onsite at TD Insurance's North York Auto Centre. Guide customers through accidents with clarity and empathy.
As an Auto Claims Advisor, you will support customers throughout the claims process at TD Insurance, part of TD Bank Group. You will coordinate claims, rentals, repairs, and towing while applying policy knowledge to claim decisions. The work combines communication, investigation, negotiation, documentation, and risk awareness.
Key Responsibilities:
- Deliver empathetic, customer-first service after accidents
- Manage claims, towing, appraisals, repairs, and rentals end-to-end
- Review repair estimates and support appropriate settlements
- Gather information and assess claims for accurate decisions
- Coordinate internal stakeholders and external vendors
Requirements:
- Two-plus years of auto claims adjusting experience preferred
- Ability to manage high-volume workflows exceeding 100 claims
- Strong customer service and communication skills
- Ability to analyze, investigate, negotiate, and prioritize
- CIP progress or completion is an asset
Bring claims management, investigation, and customer communication skills to support informed outcomes for TD Insurance customers in North York.
Auto Claims Advisor North York in Toronto employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
