Serve TD customers in Mascouche through financial transactions, needs-based advice, and clear banking solutions. This 37.5-hour role supports branch service.
As a Customer Experience Associate with TD Canada Trust, you will process deposits, withdrawals, and bill payments. You will understand customer needs, resolve concerns, and recommend suitable banking solutions. The role also requires administration, organization, planning, time management, and Microsoft Office knowledge.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Deliver quality experiences and suggest operational improvements
Requirements:
- High School diploma and/or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong organizational, planning, and time management skills
- Hands-on Microsoft Word, Excel, Outlook, and internet knowledge
- Calm, courteous, accurate, and detail-oriented communication
Apply customer experience, transaction processing, and banking advisory skills while supporting TD customers and branch operations in Mascouche.
TD Banking Customer Experience Associate in Terrebonne employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
