At a Glance
- Tasks: Build and deepen customer relationships while driving business growth in a dynamic banking environment.
- Company: Join TD, one of North America's largest banks, committed to exceptional client experiences.
- Benefits: Enjoy competitive salary, health benefits, career development, and flexible work options.
- Other info: Be part of a diverse team that values innovation, collaboration, and personal growth.
- Why this job: Make a real impact by helping clients achieve their financial goals and grow your career.
- Qualifications: 10+ years of experience in relationship management and a strong understanding of credit products.
The predicted salary is between 115600 - 163200 $ per year.
Work Location: Surrey, British Columbia, Canada
Hours: 37.5
Line of Business: Personal & Commercial Banking
Pay Details: $115,600 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.
The Senior Relationship Manager is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for building new relationships and deepening existing customer relationships for both credit and non-credit products/services.
Responsibilities include:
- Deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience.
- Lead all aspects of relationship management for an assigned portfolio.
- Act as a trusted advisor expected to meet the needs of customers by providing creative products/solutions.
- Understand customer's operating environment, structure unique financing, cash management and overall business needs to add value to the customer.
- Identify and respond to changes in the business environment and establish action plans to address customer issues and priorities.
- Develop and implement sales strategies to proactively attract, acquire and retain customers/business development opportunities and referrals.
- Meet or exceed business targets.
- Assess credit requests to determine risk and make appropriate recommendations for structuring credit deals.
- Ensure compliance with regulatory and operational risk requirements.
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork.
Experience & Education:
- Undergraduate/Graduate degree and/or 10+ years of relevant experience.
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
We’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.
Senior Relationship Manager in Surrey employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
