Auto claims expertise and clear communication define this onsite TD Insurance opportunity in Richmond Hill, Ontario, supporting customers after accidents.
As an Auto Claims Advisor, you will guide customers through claims with empathy, professionalism, and expertise. You will coordinate towing, appraisals, repairs, and rentals while maintaining accurate documentation. The work includes assessing information, applying policy knowledge, and supporting fair outcomes.
Key Responsibilities:
- Deliver empathetic, customer-first communication throughout claims
- Coordinate towing, appraisals, repairs, and rentals
- Manage high-volume claims accurately and promptly
- Review repair estimates for appropriate settlements
- Maintain detailed claims documentation
Requirements:
- Two or more years of auto claims adjusting preferred
- Ability to manage 100-plus claims with attention to detail
- Strong customer service and communication skills
- Ability to analyze, investigate, and negotiate outcomes
- Progress toward CIP designation is an asset
Bring claims management, policy knowledge, and customer care skills to TD Insurance's onsite Auto Claims Advisor team.
Auto Claims Advisor Richmond Hill employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
