Serve TD Canada Trust customers onsite in Bowmanville as a Personal Banking Associate Trainee, using customer service and banking knowledge daily.
This trainee position supports Personal & Commercial Banking at the branch. You will address financial needs, explain banking solutions, and guide customers to appropriate colleagues. The work includes digital education, service transactions, documentation, and problem resolution.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Guide customers toward appropriate banking contacts and solutions
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash transactions
- Complete accurate processes, documentation, and regulatory requirements
Requirements:
- High School diploma or one year relevant experience
- Investment Funds Canada or equivalent within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Strong organization, communication, planning, and time management skills
Develop customer relationships through banking advice, digital education, accurate transactions, and thoughtful problem resolution at TD.
Personal Banking Associate Trainee Bowmanville employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.