At a Glance
- Tasks: Help customers with banking needs and provide digital education.
- Company: Join TD Canada Trust, a leader in personal banking.
- Benefits: Full-time hours, competitive pay, and training opportunities.
- Other info: Dynamic team environment with opportunities for career advancement.
- Why this job: Make a difference in customers' lives while growing your banking skills.
- Qualifications: High school diploma or relevant experience; customer service skills are key.
The predicted salary is between 38700 - 47300 $ per year.
Serve TD Canada Trust customers in Georgetown, Ontario, using banking advice and digital education to address everyday financial needs. Full-time hours total 37.5 weekly.
As a Personal Banking Associate Trainee, you will build customer relationships while handling service transactions, banking solutions, and problem resolution.
You will guide customers toward appropriate staff for accounts, investment advice, and other needs.
The position also includes training, documentation, and branch process support.
Key Responsibilities
- Engage customers through advice, transactions, and problem resolution
- Guide customers toward appropriate contacts and banking solutions
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash frontline transactions
- Complete accurate processes, documentation, and regulatory requirements
Requirements
- High School diploma or one-plus years relevant experience
- Complete Investment Funds Canada certification within 90 days
- Post-secondary or undergraduate degree preferred
- Proficiency with Microsoft Office, branch software, and internet
- Strong customer communication, organization, and time management skills
Apply your banking knowledge, customer service strengths, and digital education skills as a TD Personal Banking Associate Trainee.
Personal Banking Associate β Georgetown employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.