At a Glance
- Tasks: Support customers with banking advice and digital education while handling transactions.
- Company: Join TD Canada Trust, a leading bank with a focus on customer service.
- Benefits: Gain valuable experience, training, and opportunities for career advancement.
- Other info: Dynamic work environment with potential for growth within the banking sector.
- Why this job: Make a difference in customers' lives by guiding them through banking solutions.
- Qualifications: High school diploma or relevant experience; strong communication skills required.
The predicted salary is between 42750 - 52250 $ per year.
Support customers with banking advice and digital education as a Personal Banking Associate Trainee in Owen Sound, Ontario, at TD Canada Trust.
This trainee role serves branch customers through transactions, problem resolution, and guidance toward suitable banking solutions.
You will build relationships, explain mobile, ATM, and online banking, and refer customers to appropriate staff.
The position also supports frontline operations, documentation, and regulatory consistency.
Key Responsibilities
- Engage customers in advice, transactions, digital education, and problem resolution
- Guide customers toward appropriate contacts and banking solutions
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash frontline transactions
- Complete business processes and maintain accurate documentation
Requirements
- High School diploma or one-plus years relevant experience
- Complete Investment Funds Canada or equivalent within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Mobility within the assigned district after training
Bring customer experience, banking knowledge, sound judgment, and communication skills to TD Canada Trust's Owen Sound branch.
Personal Banking Associate Trainee in Owen Sound employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
