Build trusted customer relationships as a Personal Banking Associate in Owen Sound, Ontario, using banking advice and digital education skills.
At TD Canada Trust, this associate supports customers with financial needs through service transactions, banking solutions, and referrals. The work includes understanding customer needs, resolving problems, and guiding customers toward suitable staff or internal partners. Success requires banking process knowledge and clear communication.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Educate customers about mobile, ATM, and online banking
- Guide customers toward appropriate contacts and solutions
- Support scheduled cash and non-cash transactions
- Complete accurate processes and compliant documentation
Requirements:
- High School diploma or one year relevant experience
- Investment Funds Canada or equivalent within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Strong organization, planning, communication, and time management skills
Bring customer experience, banking knowledge, and digital education skills to TD Canada Trust in Owen Sound.
Personal Banking Associate Owen Sound employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
