Support Montréal customers through banking advice, service transactions, and digital education at TD Canada Trust's branch office. Work 18.75 hours weekly in Montréal, Quebec.
As a Personal Banking Associate, you guide customers toward appropriate staff and banking solutions. You address new accounts, investment advice, digital banking, and problem resolution. You also support frontline transactions, accurate documentation, and branch processes while protecting confidential information.
Responsabilités principales:
- Engage customers in advice, transactions, digital education, and problem resolution
- Guide customers toward appropriate contacts and banking solutions
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash frontline transactions
- Complete business processes and accurate regulatory documentation
Exigences:
- High School diploma or one year of relevant experience
- Investment Funds Canada certification within 90 days
- Post-secondary or undergraduate degree preferred
- Proficiency with Microsoft Office, branch software, and internet
- Strong customer communication, organization, and time management skills
Bring customer experience, banking solutions knowledge, digital education, and sound judgment to TD's Montréal branch team.
TD Personal Banking Associate Montréal employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
