Build customer relationships through financial transactions and banking advice with TD Canada Trust in Montréal, Quebec, working 24 hours.
As a Customer Experience Associate, you will support the frontline branch experience for existing and prospective customers. You will connect personally with customers, explain banking solutions and processes, and exercise discretion with confidential matters. The role also includes promoting solutions, meeting assigned objectives, and supporting team effectiveness.
Key Responsibilities:
- Connect personally with customers about banking solutions
- Provide clear advice on banking processes and services
- Exercise discretion when handling confidential customer matters
- Achieve assigned goals and business objectives
- Keep coworkers updated on routine activity status
Requirements:
- High School diploma and/or one year relevant experience
- Strong organizational, planning, and time management abilities
- Initiative while handling changing priorities accurately
- Calm, courteous verbal and written communication
- Established customer experience skills with different people
Use relationship-building, banking knowledge, and customer experience skills to support positive interactions at TD Canada Trust.
Personal Banking Customer Service Associate in Montréal employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
