Join TD in Saint-Léonard as a Personal Banking Associate. Provide exemplary banking solutions while educating customers on digital platforms and resolving inquiries efficiently.
In this role, you'll leverage your skills to engage with customers, guide them to the right solutions, and help resolve any service-related issues. With a focus on communication and problem-solving, you will also support frontline operations and recommend process improvements to enhance customer satisfaction.
Key Responsibilities:
- Provide daily banking advice and service solutions
- Assess customer needs for proper referrals
- Promote digital banking education to customers
- Support staff with transaction resolutions
- Suggest enhancements for smoother operations
Requirements:
- High School diploma and relevant experience of 1+ years
- Investment Funds Canada (IFC) certification required post-hire
- Proficient in MS Office and branch software
- Strong planning and organizational skills
- Excellent verbal and written communication abilities
Empower customers by delivering comprehensive banking support in your role at TD in Saint-Léonard.
Join TD as a Personal Banking Associate in Montréal employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
