At a Glance
- Tasks: Help customers navigate digital banking and provide day-to-day banking solutions.
- Company: Join TD, a leader in digital banking with a focus on customer service.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for growth and learning in a dynamic banking environment.
- Why this job: Make a difference by helping customers confidently use digital banking tools.
- Qualifications: High school diploma or relevant experience; strong communication skills required.
Help Markham customers navigate digital banking as a TD Personal Banking Associate Trainee with strong communication and service skills.
In this trainee role, you will support customers with day-to-day advice, banking solutions, and service transactions.
You will build confidence in mobile, ATM, and online banking while resolving customer problems and directing needs appropriately.
The position also supports accurate branch processes and operational improvements.
Key Responsibilities
- Build customer confidence in emerging digital banking trends
- Resolve customer problems related to banking solutions
- Exercise judgement when handling confidential customer matters
- Report critical and non-standard matters to management
- Recommend improvements to branch practices and processes
Requirements
- High School diploma or relevant experience
- Investment Funds Canada or equivalent within 90 days
- Related post-secondary or undergraduate degree preferred
- Microsoft Word, Excel, Outlook, and internet proficiency
- Effective verbal and written customer communication skills
Apply digital banking education, customer service, and sound judgement as a TD Personal Banking Associate Trainee.
TD Digital Banking Customer Advisor in Markham employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
