Build customer relationships as a Personal Banking Associate Trainee with TD in Markham, Ontario, using banking advice and digital education skills.
This trainee position supports Personal & Commercial Banking customers through daily advice, service transactions, and problem resolution. You will guide customers toward appropriate banking solutions while supporting branch operations and frontline staff. The role also emphasizes accurate documentation, regulatory consistency, and sound judgement with confidential matters.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Educate customers about mobile, ATM, and online banking
- Guide customers to appropriate staff and banking solutions
- Support scheduled cash and non-cash transactions
- Complete business processes and accurate documentation
Requirements:
- High School diploma and/or one-plus years relevant experience
- Investment Funds Canada certification within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Strong communication, organization, planning, and time management skills
Bring customer experience, banking knowledge, and digital education skills to TD's Personal Banking Associate Trainee role in Markham.
Personal Banking Associate Markham employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
