At a Glance
- Tasks: Support customers with banking advice and transactions while delivering exceptional service.
- Company: Join TD Canada Trust, a leader in personal banking with a focus on customer experience.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic banking environment.
- Why this job: Make a difference in customers' lives by guiding them through their banking journey.
- Qualifications: High school diploma or relevant experience; strong communication and customer service skills.
The predicted salary is between 40500 - 49500 $ per year.
Support TD Canada Trust customers in Saint-Hubert with banking advice, digital education, and accurate service transactions at the branch.
This Personal Banking Associate role serves customers with financial queries, new accounts, investment advice, and banking solutions.
You will understand needs, guide customers to appropriate contacts, and help deliver positive customer experiences.
The position also supports frontline operations and branch processes.
Key Responsibilities
- Engage customers in advice, transactions, and problem resolution
- Guide customers toward appropriate banking solutions and contacts
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash frontline transactions
- Complete accurate documentation and business processes
Requirements
- High School diploma or one-plus year relevant experience
- Obtain Investment Funds Canada certification within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Strong customer experience and communication skills
Use customer service, banking knowledge, and digital education skills as a Personal Banking Associate at TD Canada Trust.
Personal Banking Associate – Saint-Hubert in Longueuil employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
