Serve TD customers in Saint-Romuald through banking advice, service transactions, and digital education. Build trust while resolving everyday banking needs.
As a Personal Banking Associate Trainee, you will support TD Canada Trust customers and frontline operations. You will explain banking solutions, identify needs, refer customers appropriately, and help create positive branch experiences. The position requires customer service, sound judgment, and accurate administration.
Responsabilités clés :
- Engage customers in advice, transactions, education, and problem resolution
- Guide customers toward appropriate contacts and banking solutions
- Educate customers about mobile, ATM, and online banking
- Support scheduled cash and non-cash frontline transactions
- Complete processes and documentation accurately and promptly
Exigences :
- High School diploma and/or one year relevant experience
- Complete Investment Funds Canada or equivalent within 90 days
- Meet applicable CIRO registration requirements for mutual fund licensing
- Use MS Office, branch software, and internet proficiently
- Demonstrate banking knowledge and strong customer communication skills
Bring customer service, digital banking education, and banking solutions knowledge to TD Canada Trust in Saint-Romuald.
Personal Banking Associate Saint-Romuald in Lévis employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.