Serve TD customers in Lethbridge through accurate financial transactions and clear banking advice while working 22.5 hours weekly. Build trust through every branch interaction.
As a Customer Experience Associate at TD Canada Trust, you will support Personal and Commercial Banking customers. You will process deposits, withdrawals, and bill payments while understanding customer needs. The position also involves recommending banking solutions, resolving concerns, and completing business processes accurately.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and achieve assigned objectives
- Deliver quality customer experiences and suggest operational improvements
Requirements:
- High School diploma or one-plus years relevant experience
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Accuracy, initiative, and detail orientation across changing priorities
- Calm, courteous verbal and written communication skills
Bring customer experience, transaction accuracy, and banking solution expertise to TD Canada Trust's Lethbridge branch team.
Customer Experience Associate Lethbridge employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
