Serve TD customers in Langley, British Columbia, using accurate financial transactions and clear advice on banking solutions.
As a Customer Experience Associate at TD Canada Trust, you will support frontline Personal and Commercial Banking services. You will understand customer needs, recommend suitable solutions, resolve concerns, and complete banking processes accurately. The role requires customer service, administration, organization, and time management skills.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Understand customer needs and recommend banking solutions
- Resolve concerns and escalate non-standard activities
- Promote solutions while completing timely business processes
- Connect personally and communicate banking processes clearly
Requirements:
- High School diploma or one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Accurate, detail-oriented communicator who manages changing priorities
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Langley.
TD Banking Customer Experience Associate in Langley employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
