Process financial transactions and recommend banking solutions as a part time Customer Experience Associate onsite in Edmonton, Alberta, with TD Canada Trust.
This Customer Experience Associate supports TD Canada Trust customers through accurate service, clear advice, and confidential interactions. You will understand customer needs, resolve concerns, promote banking solutions, and complete business processes. The position requires administration, organization, planning, and time management skills.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete timely business processes
- Recommend operational improvements supporting excellence
Requirements:
- High School diploma and one-plus year relevant experience
- Undergraduate degree or equivalent is an asset
- Knowledge of Word, Excel, Outlook, and internet tools
- Strong organizational, planning, and time management skills
- Calm, courteous verbal and written communication abilities
Bring accurate transaction processing, customer advice, and communication skills to TD Canada Trust's Edmonton banking team.
Part Time Banking Customer Experience Associate in Edmonton employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.