Serve TD Canada Trust customers in Delson through banking advice, service transactions, and digital education in a 37.5-hour workweek.
As a Personal Banking Associate, you will build customer relationships and address financial needs through banking solutions. You will guide customers to appropriate colleagues, support branch transactions, and resolve problems. The role requires customer experience skills, banking knowledge, and strong communication.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Educate customers about mobile, ATM, and online banking
- Guide customers toward appropriate banking solutions and contacts
- Support cash and non-cash transactions for frontline staff
- Complete accurate processes, documentation, and regulatory requirements
Requirements:
- High School diploma or one-plus years relevant experience
- Investment Funds Canada or equivalent within 90 days
- Proficiency with Microsoft Office, branch software, and internet
- Knowledge of banking solutions and processes
- Strong communication, organization, planning, and time management skills
Bring customer service, banking knowledge, and sound judgment to TD Canada Trust customers and branch operations in Delson.
Personal Banking Associate Delson employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
