Serve TD customers in Camrose, Alberta, using accurate financial transactions and personalized banking guidance. This part-time schedule offers 22.5 hours weekly.
As a Customer Experience Associate with TD Canada Trust, you will support frontline Personal and Commercial Banking services. You will understand customer needs, recommend suitable solutions, and resolve concerns while protecting confidential information. Your work will help deliver positive, clear, and timely branch experiences.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete business processes promptly
- Recommend operational improvements supporting service excellence
Requirements:
- High School diploma and one-plus years relevant experience
- Undergraduate degree or equivalent considered an asset
- Knowledge of Word, Excel, Outlook, and internet tools
- Strong organizational, planning, and time management skills
- Calm, courteous, accurate, and detail-oriented communication
Bring customer service, transaction processing, and banking solution skills to TD Canada Trust's Camrose branch team.
Customer Experience Associate Camrose employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
