At a Glance
- Tasks: Help customers with banking transactions and recommend solutions to meet their needs.
- Company: Join TD Canada Trust, a leader in customer service and banking.
- Benefits: Flexible part-time hours, competitive pay, and valuable experience.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Build relationships and make a difference in customers' financial journeys.
- Qualifications: High school diploma and strong organizational skills required.
The predicted salary is between 15.3 - 18.7 $ per hour.
Serve TD customers onsite in Cochrane, Alberta, processing financial transactions accurately while recommending banking solutions. This part time position offers 15 hours weekly.
As a Customer Experience Associate in Personal & Commercial Banking, you will build customer relationships through service transactions, advice, and referrals.
The work requires administration, organization, planning, and time management skills.
You will use MS Office and internet tools while handling changing priorities carefully.
Key Responsibilities
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve customer concerns using standard procedures
- Promote banking solutions and complete business processes
- Deliver quality experiences and recommend operational improvements
Requirements
- High School diploma and one year relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Word, Excel, Outlook, and internet
- Accurate, detail-oriented communication and initiative
Bring accurate transaction processing, customer advice, and strong organization to TD Canada Trust in Cochrane, Alberta.
Part Time Banking Customer Experience Associate in Cochrane employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
