Serve Calgary customers onsite as a part time TD Customer Experience Associate, processing financial transactions and recommending suitable banking solutions.
At TD Canada Trust, this associate role supports Personal & Commercial Banking customers through frontline service. You will understand customer needs, provide information and advice, resolve concerns, and promote banking products. Accuracy, discretion, and clear communication guide each interaction while following procedures, regulations, and TD's Code of Conduct and Ethics.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete business processes promptly
- Recommend operational improvements supporting customer experience
Requirements:
- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Accurate, detail-oriented, calm, and courteous communication skills
Bring customer service, transaction processing, and banking solution knowledge to TD's Calgary branch team.
TD Customer Service Banking Associate in Calgary employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
