Build lasting customer relationships at TD Canada Trust through financial guidance, problem resolution, and confident digital banking education in Calgary.
As a Personal Banking Associate, you will address day-to-day customer needs and service transactions across the branch. You will identify needs, refer customers appropriately, explain banking solutions, and support accurate business processes. The role also includes helping frontline staff, recommending operational improvements, and contributing to an equitable work environment through shared knowledge.
Key Responsibilities:
- Understand customer needs and exercise judgement confidentially
- Provide information and advice on banking solutions
- Build customer confidence in emerging digital banking trends
- Recommend improvements to branch operations and processes
- Complete documentation consistently with regulations and TD ethics
Requirements:
- High School diploma or relevant experience
- Post-secondary or undergraduate degree preferred
- IFC or equivalent completed within 90 days
- Strong administration, planning, and time management skills
- Effective verbal and written communication with customers
Bring relationship-building, financial guidance, and operational judgement to TD's Calgary branch as a Personal Banking Associate.
TD Client Banking Advisor in Calgary employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
