At a Glance
- Tasks: Deliver accurate financial transactions and provide thoughtful banking guidance to customers.
- Company: Join TD Canada Trust, a leader in customer experience and banking solutions.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Part-time role with opportunities for growth in the banking industry.
- Why this job: Make a difference in customers' lives while developing your banking skills.
- Qualifications: High school diploma or relevant experience; strong communication and organizational skills.
The predicted salary is between 38700 - 47300 $ per year.
Deliver accurate financial transactions and thoughtful banking guidance as a part-time Customer Experience Associate onsite in Burnaby, British Columbia.
Support positive customer interactions at TD Canada Trust.
As a Customer Experience Associate, you will understand customer needs and recommend suitable banking solutions.
You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD's Code of Conduct and Ethics.
You will also resolve concerns and complete business processes accurately.
Key Responsibilities
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Respond to concerns and escalate non-standard activities
- Promote banking solutions and complete business processes
- Recommend operational improvements supporting operational excellence
Requirements
- High School diploma or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Accurate, detail-oriented communication with customers and coworkers
Apply customer experience, transaction accuracy, and banking solution knowledge to support TD Canada Trust customers in Burnaby.
Customer Experience Associate Banking in Burnaby employer: TD Bank Group
TD Bank Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of Payments Modernization. Employees benefit from comprehensive professional development opportunities, competitive compensation, and a commitment to work-life balance, all while being part of a leading financial institution located in the vibrant city of Toronto.
